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Table of Contents
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Contact Us
Newly Closed Loans
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Payments and Payoffs
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Escrow Statement FAQs
Lower My Payment
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Glossary
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Newly Closed Loans
Online Access
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Escrow Basics
Homeowner's/Hazard Insurance
Claims
Property Taxes
Escrow Waiver
Escrow Statement FAQs
Lower My Payment
Disaster Claims & Assistance
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Financial Hardship
We're Here to Support You
Mortgage Assistance Options
How to Request Mortgage Assistance
Additional Resources
Gracefully Exiting Your Loan
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Updated Articles
Budget Drafts (Biweekly)
Last Updated: 11/13/2026
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Payments and Payoffs
Can I split my monthly payment into two payments? Yes, by enrolling for Budget Drafts , you can schedule automatic recurring ACH drafts from your checking or savings account every 14 days. Once enrolled, half of your monthly mortgage payment will...
Paperless Statements
Last Updated: 11/13/2026
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Payments and Payoffs
Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You will ...
Getting Started
Last Updated: 11/13/2026
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Newly Closed Loans
Congratulations on your recent closing! We are happy to continue serving you. Our goal is to make homeownership easy and convenient, every step of the way As your servicer, you can expect us to: Send statements. Receive and apply yo...
Your First Payment
Last Updated: 11/13/2026
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Newly Closed Loans
When will I receive my first billing statement? If your loan just closed, please look out for your first statement in the coming weeks, before your first payment is due. Can I opt out of receiving paper statements in the mail? Yes, you can ch...
Get Support
Last Updated: 11/13/2026
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Contact Us
We’re just a call or click away! Any time you have questions or need help with your mortgage, we’re here to support you! Here are a few ways to reach us: Are you having trouble making payments? As your mortgage partner, we are here to hel...
Go Paperless *NEW Options!*
Last Updated: 11/13/2026
User Terms
Last Updated: 11/13/2026
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Disclosures -- Accessible to customers
Subservicing Notice: Cornerstone Servicing, a division of Cornerstone Capital Bank, SSB, has an agreement with to provide the day-to-day servicing of your loan. These terms apply to your use of the Cornerstone Capital Bank, SS...
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